Archive for the ‘Rent Roll Analysis’ Category

What Information Do You Provide To Resident Prospects?

Tuesday, September 15th, 2009

I’ve written about this before, but feel this is a drum that can’t be beaten to often.  As apartment operators providing a full set of information to resident prospects is a leasing prerequisite.  The main bullets on the subject are:

Detailed community information such including directions to your property, local shopping, services, entertainment, government facilities, schools, utilities, cable television, major employers, and points of interest. The more the prospect can be positioned to decide this is the home for them the better.

Detailed apartment community information including amenities in the unit, pools, laundry, fitness facilities, playgrounds, picnic areas, walking trails, tennis courts, etc.

Information about the staff and attitude toward residents. The extent they can begin to develop a sense of relationship can make a major difference in their decision to make your apartment homes their home.

Information about pricing, operating hours, and to cost benefits your apartment community may have over competitors can provide the competitive edge your need to lease an apartment unit.

Finally, make it convenient and nonthreatening to make a buy decision. Provide alternatives for connection. The contact should allow the prospect to contact the community or if they are inclined, allow them to complete a full billable application. Completed correctly, we’ve seen communities close 10% or more of their leases based on this approach.

Key Multifamily Property Due Diligence Items

Wednesday, September 9th, 2009

Multifamily property due diligence is a critical task that involves much more than simply checking the condition of the property and comparing local rents. If completed correctly, the process will provide the information needed to make a prudent purchase decision, to mitigate post purchase risk, and increase post purchase cash flow and profits.

Useful due diligence should provide information about the market, submarket, the property, the current tenants, and local demographics (considering future tenant make up potential).

Market

For the broad market, due diligence should provide:

  • Breakdown of employment including the major employers,
  • Broad demographic averages of:
  1. Race,
  2. Sex,
  3. Age, and
  4. Income,
  • Market growth over two decennials
  • Infrastructure factors
  • Entertainment
  • Identify property management companies active in the market, their fees, and their actual operations delivery.

Submarket

  • Major local employers;
  • Crime;
  • Schools (demographics, scores, news, condition of facilities);
  • Surrounding neighborhoods (reviewed and various  times of day and weekday and weekend);
  • Entertainment;
  • Shopping;
  • Restaurants;
  • Competing properties:
  1. Visit the competitors and collect their hours, rates, collateral, visit units, and identify amenities.
  2. Coorelate property age, rents and revenues
  3. Find out occupancies
  4. Observe the closes competitors at various times of day on a Thursday, Friday, and Saturday (principally to identify demographics and to verify occupancy claims and to correct occupancy assumption if observations illustrate different conditions); and
  • Infrastructure

Property

  • Punchlist by unit, building, common area facilities, streets and parking, lighting, landscaping, and a walkover of the grounds for drainage, fence conditions, retaining wall conditions, etc.
  • Plumbing review:
  1. Type of plumbing
  2. Waterheater conditions
  3. Metering
  4. Grounds leaks
  5. Other leakage and water damage issues
  • Electrical review
  1. Per unit amps
  2. Metering
  3. Aluminum or copper
  • Gas Review (if applicable) – Metering
  • Office review
  • Photos of all the above and photos that show:
  1. Highlights of units,
  2. Grounds highlights,
  3. Property highlights,
  4. Property “opportunities” (unused land or opportunity layouts)
  5. Current office highlight,
  6. Signage,
  7. Property issues and repair requirements with clear association to notes

Tenants

  • Review the rent roll and identify delinquent rent by unit.
  • Review rent roll versus received revenue
  • Past tenant issues
  • Inspection of property conditions and tenant activity for all units on a Thursday, Friday, and Saturday including review of mid morning, mid afternoon, early  evening, and late evening (9pm or later).  Issues should be tied as closely to specific units as possible.
  • A sex offenders search on the property and surrounding addresses
  • Auto conditions in the parking lots
  • Observations about ethnicity, age, race, and employment from inspections, the rent roll, and discussion with the property manager

Local Demographics (Property Zipcode)

  • Age,
  • Sex,
  • Income, and
  • Race

These items should be reduced to a report that identifies information in a format that:

  • Identifies issues and mitigation suggestions for physical factors,
  • Identifies revenue expectations as is and opportunities,
  • Provides the information to provide a rent up plan based on the buyer’s intended operation and/or improvement of the property

With these items in hand, the new purchaser is positioned to operationally and financially minimize risk and to maximize their expected return.

Good luck and good buying.